Land Record System The cadastral system in Bangladesh is managed through four different activities: 1) survey and settlement (DLRS under MoL), 2) determining of land ownership in dispute cases (DC and District Collector under Land Appeal Board; civil court however has the ultimate power to determine ownership), 3) registering land transfers (Sub-Registrar under MoLJP) and 4) updating and maintaining land records and collecting land revenue (DC/AC under Land Reform Board (MoL)). Survey and settlement (activity 1 above) is a periodical process to survey lands and prepare rights for an updated RoR. This process takes at present decades. Transfer of land (activity 3 above) is carried out using standard format, including photos of buyers and sellers, copy of mutated khatiyan in the name of seller and deeds from last 25 years. It is important to note that currently mouza maps are not updated as part of updating and maintaining land records (activity 4 above). Textual records are as well in practice not orderly updated and maintained. This makes the different sources of information irreconcilable. An operation model describes a business activity in detail. It also shows how information is used as part of the activity. Therefore IDLRS operation models can be characterized as information- operation models. In addition these models show when information is put into or taken out of IDLRS and legacy archives. Operation models in figures 4 and 5 depict a proposal for carrying out transfer of land (deed registration) and mutation processes using IDLRS respectively. The diagrams are schematic. More details are given in the step by step descriptions. According to the IDLRS technical ToR the focus of the pilot project is, however, on the actual mutation workflow. The description below assumes that the IDLRS has been initially populated with authentic data. This latter process will be carefully planned and documented during the first stages of IDLRS development. Process re-engineering has been made merely from technical point of view, i.e. using the new opportunities that IT technology as such provides. The models do not suggest any amendments to current laws and regulations. The ARCHIVE line represents the current paper archives, which need to be used parallel to the IDLRS before all the important documents are in electronic form. As dotted arrow lines represent the use of the IDLRS (in some cases, however, still the traditional paper archives) as part of the registration and mutation processes, the figures 4 and 5 indicate the main business to system use cases as well. The basic principles in information-technically re-engineering the registration and mutation processes are 1) to reduce the number of service points for customers, 2) to enable officials to share one and same electronic/digital information source instantly and regardless of geographical distances, 3) to automate the creation of routine documents and 4) eventually expediting the processes. The figures show still 2 different customer service points, one at Sub-Registrar and one at AC Land. Merging them into one requires an agreement between the respective ministries and to some extent re-arrangement of facilities and job descriptions.