Maintenance and Support Serviecs


AB is a one stop support and Solution Centre that provides maintenance service and support with a guaranteed service level in multi-vendor environment. We manage and provide you with experienced engineers to ensure that you obtain superior support services from our committed technical support and onsite services within a maximum of 4 hours’ response time.

Software and Operating System.

Providing support in solving problems such as Microsoft Windows/Linux environmnet, desktop Operating Systems, MS Office Applications, email messaging, windows and network related issues.

System Administration & Networking

Providing administration for users on infrastructure, data transfer and security, network configuration.
Tidying IT premises to ensure clutter free environment.
Assist customer in data management, backup and restoration.
Reorganizing directory to ensure structured and ease access of data.

Hardware

Managing warranties and licenses maintenance from principal vendors.
Smooth start services for new equipment.
Troubleshooting servers, PCs and notebooks. Reviewing server performance.
Hardware preventive maintenance. Upgrading hardware and installing new hardware.